General FAQs

1. How to uninstall the 2EDB driver digitizer?
2. How to perform firmware upgrade?
3. How to solve the delay or freeze of AI line drawing?
4. How to solve Corel Painter automatically cut brushes?
5. How to solve the problem when Medibang draws a line?
6. How to solve the problem of movement delay or stuttering of the digital pen at low sensing heights?
7. When installing the Mac driver, it prompts "The file is damaged, you should move it to the Trash". How to solve it?
8. What should I do if it prompts "ParbloDriver has stopped working" when opening the driver?
9. How to solve pen ink leakage or writing in space?
10. What should I do if it displays "The device is not recognized" when opening the driver?
11. How to solve the problem that the pen cannot move the cursor after connecting to the computer?
12. What if the message 'Failed to open virtual device' appears when opening the driver?
13. How to solve the driver installation error?
14. How to solve the problem that the white circle can't be drawn or the right button pops out after the pen is long pressed?
15. The direction is wrong when drawing the line, how to solve the problem when drawing the vertical line horizontally?
16. How to uninstall the 2908 driver digitizer?
17. What should I do if it prompts "Parblo Tablet Driver cannot be opened because it is from an unidentified developer" when installing the Mac driver?
18. Which PC software is supported?
19. How to solve the abnormal prompt during the 610Plus V2 driver installation?
20. Android device APP compatibility list for Ninos M/S, A640V2, A610Plus V2
21. How to connect the tablet to Andriod device (only support Andriod6.0 and above)?
22. How to set up using Sai2?
23. Check if the Parblo tablet compatible with office software
24. How to sign or write with Microsoft Office2019 for macOS?
25. How to solve PS line drawing delay or freeze?
26. How to use Parblo tablet on DingTalk ?
27. How to use Parblo tablet on ZOOM ?
28. How to make A609、coast 10/13/16/22 work with macOS Catalina?
29. No pressure in Adobe Photoshop, what should I do?
30. What can I do if I got the message "Not Find Tablet", "Tablet Not Found" or "No Device"?
31. What should I do if the pen of Coast13/Coast16 automatically trigger the right-button function when using it on the desktop or Photoshop?
32. When I open the driver file, it shows "wintab32.dll" problem.
33. How To Use Multiple Displays for Digital Art with Parblo Graphic Monitor
34. Pen can only draw straight lines in Photoshop
35. If operating on a Windows OS, if you double click "Driver Setup" and get the following error message, try these steps
36. What if the tablet driver can’t be downloaded and installed?
37. Why it appear black shadow around the monitor once the monitor displays after installing the DisplayLink Driver?
38. What can I do if there is obvious gap between pen nib and cursor?
39. How to replace the pen nibs?