Technical FAQ

1. How to solve the problem of Bluetooth not being found when Parblo Intangbo SW is connected to Win11 computer? Read More
2. How to solve the problem of inconsistent line drawing ratio (turning circles into ellipses) when using Parblo Intangbo SW connected to Android phones (tablets)? Read More
3. How to connect Parblo Intangbo SW to Android phones (tablets)?Read More
4. How does Parblo Intangbo SW connect to a Windows 10 computer? Read More

5. How does Parblo Intangbo SW connect to a Mac computer? Read More

6. How does Parblo Intangbo SW switch to the appropriate gear? Read More

1. When using the Intangbo series to connect Android devices, the digital board can only use about one-third of the left area (drawing circles to become ellipses). How to solve this problem? Read More
2. How to set shortcut keys when connecting to an Android phone using the small Q-board/Intangbo X7? Read More
3. How to adjust the coordinate mode when using the small Q-board/Intangbo X7 to connect to an Android device? Read More

1. How to solve the problem of using a small Q board to connect to Android devices, where the digital board can only use about one-third of the left area (drawing circles to become ellipses)? Read More

1. How to uninstall the driver? Read More

2. How to connect the Intangbo M/S graphic drawing tablet with Android devices? Read More

3. How to set up and use Clip Studio Paint? Read More

1. How to upgrade the firmware of Ninos S? (black nib) Read More
2. How to fix if Ninos M/S is without pressure sensitivity in AI? Read More
3. Ninos S/M, A640 V2, A640, A610Plus V2, Intangbo S/M, Coast 12pro Apple driver settings and usage methods in macOS 10.14 and above Read More
4. How to solve Krita's no pressure? Read More
5. How to set shortcut keys? Read More

1. When using the Ninos series to connect Android devices, the digital board can only use about one-third of the left area (drawing circles to become ellipses). How to solve this problem? Read More
2. How to solve the problem that the direction of the line is wrong, and the vertical line is drawn horizontally (drawing a circle into an ellipse)? Read More

1. How does Krita use the "canvas zoom" button? Read More

1. How to set and use A610Plus, A610Pro, A610V2 drivers in macOS? Read More
2. How does the A610 Pro connect with the phone or tablets? Read More

1. How to solve the problem that coast12pro has a black screen or does not display images? Read More
2. What should I do if the tip of Coast12Pro and the cursor are not in the same position? Read More
3. Why does the Coast 12 show different with my computer? Read More

1. How to connect the Coast 16 with my computer? Read More
2. What if the indicator light isn't on after connecting the Coast 16 with my computer? Read More
3. What can i do if the Coast 16 can't display? Read More
More FAQs

1. How to connect the Coast 22 with my computer? Read More
2. Why can’t i finish the calibration? Read More
3. What can i do if the Coast 22 can't display? Read More
More FAQs

1. How to uninstall the 2EDB driver digitizer? Read More
2. How to perform firmware upgrade? Read More
3. How to solve the delay or freeze of AI line drawing? Read More
More FAQs

Customer support

Send a message